商务英语谈判课件李富森 ISBN9787811347177 PPTunit 14.pptVIP

Unit 14 Claims and Settlement I. Warm Up Work in pairs with the following situation A US buyer has ordered 1000 cases of china vases from a firm in Jiangxi. When the products arrive at New York, 10 cases were found broken. The US buyer lodges a claim against this. The Chinese representative talks with the buyer over the case. Unit 14 Claims and Settlement II. Words and Expressions complain 投诉 claim 索赔 file a claim again sb. 向某人提出索赔 settle a claim 理赔 pay compensation 付赔偿金 inspection certificate 检验证明书 Administration of Entry-Exit Inspection and Quarantine 进出口商品检验检疫局 survey report 检验报告 notice of claim 索赔通知 Unit 14 Claims and Settlement III. Useful Sentences 1. What kind of insurance can you suggest for these goods? We don’t want to take the risk of losing money because of under insurance. 2. I have a batch of glassware to be shipped in the fourth quarter, but I don’t know what risks should be covered. I would like to know some details and your advice of course will be highly appreciated. Unit 14 Claims and Settlement 3. If we insure against free particular average, can you compensate us for all the losses if the ship sinks or bums, or get stuck? 4. Does your company cover all kinds of risks for transportation by sea, land and air? 5. We have insured the shipment for 130% of the invoice value, but the pre Please insure for us these products at invoice value plus 10% (at 110% of the invoice value). Unit 14 Claims and Settlement 6. We’d like to cover our ordered goods against WPA for 120% of the invoice value according to our usual practice. 7. Please hold us covered for the cargo listed on the attached sheet. 8. For this consignment, we shall cover WPA and risk of breakage f