国际商务管理概论与结算英文版课件修订版朱文忠 9787 81134 803 326.pptVIP

By Zhu Wenzhong LEARNING GOALS Explain the importance of managing change for businesses State the 4 general reasons for resistance to change State the 3 specific reasons for resistance to change Explain the 3 basic stages of managing resistance to change State the specific approaches to managing resistance to change The importance of managing change for today’s businesses Businesses are now operating in a rapidly changing markets and conditions. Pressure from competitors and various external changes is forcing businesses to respond to change and make changes to their existing operations. Resistance to change in the business Figure: Reasons for resistance to change General reasons to resistance to change The tendency to remain unchanged. The old way of doing things are comfortable and easy, so people do not want to change or try something new. General reasons to resistance to change Poor timing may cause resistance. When employees and managers are in bad relations, the time to introduce change is not fit. General reasons to resistance to change Resistance may occur when the change is unexpected or sudden for employees. . General reasons to resistance to change Individuals may resist a change when the team resists, even if the individual does not strongly oppose the change. Specific reasons for resistance to change Individuals may resist a change if they feel it will cause them to lose something. Specific reasons for resistance to change Employees may resist a change because they do not fully understand its purpose or benefits even if it will benefit them. Specific reasons to resistance to change Employees and management may see the change and its advantages in a different way. Management may the change as increased efficiency while employees may see only the costs of it. Managing resistance to change Basic stages of implementing change Specific approaches to managing resistance to change Basic stages of implementing change Figure: Basic stages of