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研报客
Global FinTech
Adoption Index
2019
As FinTech becomes the norm,
you need to stand out from the
crowd
研报客
Contents
05 Key findings
06 Chapter 1: Consumer FinTech adoption trends
08 Seen everywhere: growing and globalizing
11 Redefining the rules of the game: changing consumer priorities
15 Rise of non-financial services companies and the growth of ecosystems
18 Methodology
20 Chapter 2: SME FinTech adoption trends
22 SMEs worldwide have become significant users of FinTech
26 FinTech challengers are joining SME-provider ecosystems
30 Methodology
32 Chapter 3: From the innovator’s mouth
33 Introducing the FinTechs
36 Questions and answers
42 Contacts
Acknowledgements
Special thanks to our panel of FinTech contributors: Coinbase, Funding Circle, Discovery Group, JD Digits, Juvo,
Goldman Sachs, Grab Financial Group, InstaReM, Moneytree KK and Yolt.
4 Global FinTech Adoption Index 2019
研报客
Key findings
We define FinTech as organizations that combine innovative business
models and technology to enable, enhance and disrupt financial services.
Consumer survey
96% 75% 48%
64%
Global consumers 3 out of 4 global 1 out of 2 global
are aware of at least consumers use a consumers use an
one money transfer money transfer insurance FinTech
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