商务英语写作-MEMO.ppt

Company Logo LOGO MEMORANDUM Objectives What is a business memo? How to write a business memo? What is the language features of business memos? Definition Memorandum, memo for short, is a written message sent by one person to another or a group of people within the same organization. This internal communication can be from superior to subordinate down the chain of command, e.g. from Managing Director to Accounting Manager, or the other way round; it can also go between equals, for example, from on section chief to another. Format To: recipients’ names and job titles It is usually not necessary to use Mr., Mrs., Miss or Ms unless the memo is very formal. From: your name and job title  Format DATE: current date SUBJECT: The subject line should be specific enough to convey the main purpose of the memo E.g. “Mandatory Employee Benefits Meeting” rather than “Meeting” Format Body: Opening segment: 直接写出重点，并用一两句子把主要信息写出来。 Different memo formats have been causing confusion between offices and partners. Starting on Monday, December 13th, all memos should be written using the following standard format. All frontline staff are required to participate in the upcoming customer service training program. We are happy to announce the addition of Sabrina Penang as office manager. Discussion segment: facts and figures, separated into paragraphs, each dealing with a particular theme; points are logically presented. 描述背景情况、任务、问题： 就重点进行更多的说明。根据备忘录的目的：可以解释为什么有这些变化（背景情况），或者知道同事如何行动（任务）， 或详细说明本备忘录要提出的问题（问题）。 Closing segment: an action statement, requiring action from recipient, or informing action to take. Guidelines All lines of the memo begin at the left margin. The text begins two spaces after the subject line. Memos do not begin with a salutation. No closing remark such as ‘Sincerely’ or ‘Best regards’ is necessary. If the memo is longer than a page, repeat the “To” line, the date, and the subject line on and add a page number to subsequent