餐饮业员工人格特质与离职意向的关系研究【论文范文】.doc

论文（设计） 单 位 题 目 申报内容 专业 职称等级 学号 姓 名 指导老师 职称 提交日期 2019 完成日期 餐饮业员工人格特质与离职意向的关系研究 一、论文说明 本写作团队长期从事论文写作，擅长数据处理、文献查找 图表绘制、理论分析，以及相关期刊论文的发表 具体联系金老师QQ：387 826 70 二、范文参考 祖鹏 [摘 要] 以湘菜企业为研究对象，通过使用量表和问卷测量餐饮业员工离职态度和影响因素，借鉴国内外相关学者有关于行为理论、人格特质和离职意向的研究量表，结合湘菜行业的特点进行修订，构建影响餐饮业员工离职意向的理论模型，探讨餐饮业员工离职意向的影响因素及员工人格特质与其相关性。模型分析结果表明：员工人格特质与离职意向及离职行为影响因子相关；人格特质间接影响员工离职意向和离职行为决策，起中介作用的是离职态度以及认知行为控制，但内控型、外控型人格特质影响方向不同。基于此，提出降低餐饮业员工的离职率，提高忠诚度之对策。 [关键词] 餐饮业员工；离职意向；人格特质；影响因素 [中图分类号] F592.3 [文献标识码] A [文章编号] 1009-6043（2018）10-0076-04 Abstract： Taking Hunan cuisine enterprises as the research object， this paper uses questionnaires and scales to measure the labor turnover attitudes and the influencing factors of employees in the catering industry. It uses the relevant domestic and foreign scholars research scales on behavior theory， personality traits and turnover intention， and revises the scale according to the characteristics of Hunan cuisine industry for constructing the theory model of factors influencing the turnover intention of employees in the catering industry. The influencing factors of employees turnover intention and their correlation with employees personality are discussed. The results of the model analysis show that employee personality traits are related to turnover intention and turnover behavior， personality traits indirectly affect employee turnover intention and turnover behavior decision-making， and that the turnover attitude and cognitive behavior control play a mediating role with different influence directions from internal control and external control personality traits. Based on this， the countermeas