Windy-肯德基所需口语及词汇(13-12-3).doc

Greetings 欢迎语 1.Hello, welcome to McDonald’s. 2.Good morning/ Good afternoon / Good evening. Welcome to McDonald’s. 3.Hello, can I help you? 4.Hello, what can I do for you? 5.Hello, may I take your order, please? 6.Hello, please come here to take your orders. 7.Merry Christmas. Welcome to McDonald’s. 8.Happy new year. Welcome to McDonald’s. Taking Orders 点餐用语 1. May I have one Fries, one Big Mac and one medium coke? (Or: I would like to have one medium Fries, one Big Mac and one medium coke.) What you have just ordered can make an Extra Value Meal. It’s only 17.30. 2. Would you care for a drink/ dessert/ any Fries? 3. I want two burgers and two big cokes to go. May I have one more ketchup? Sure, have a good appetite. 4. May I have more napkins? Sure, here you are. 5. May I have a refill? Sure, no problem. 6. One Fries, big or medium? 7. Sorry, I beg your pardon? 8. Sorry, could you speak more slowly? 9. One second, please. 10.Would you like to have ice on your coke? 11. Which sauce would you like, sour or spicy? 12. I would like to have a McFlurry (麦旋风). Which flavor? Coffee, chocolate beans or cookies? 13. Would you like to try the new Orange Pie? 14. If you add one small Fries, you can get a Happy Meal Toy for free. 15. I’ll repeat what your order is. 16. You have ordered one Medium Fries, one Apple Pie and one Big Coke, anything else? 17. It’s 14 yuan 50 cents in total. 18. Here’s what you have ordered and also your change. 19. Thank you. You’re welcome. 20. Sorry to keep you waiting. 21. May I take your order here? 22. Do you accept credit cards? Yes, we do. But only these cards are valid. 23. Could you write me an invoice for this?/ Can you give me a receipt? Sure, please wait over there. For here or to go? Good-bye 1. Thanks for coming. 2. Have a good (nice) day! 3. Come back again. 4. Have a good weekend. 全程所需基本口语： 1. May I help you? / What can I get for you today? 每个店员都会问的。 回答：Yes. 这句也可以不答，直接点餐。 2. For here or to go? / Stay or to go? 在