deloltte-揭秘人工智能 商业领袖需要了解的认知技术-25页.pdf

Demystifying artificial intelligence What business leaders need to know about cognitive technologies A Deloitte series on cognitive technologies Deloitte Consulting LLP’s Enterprise Science offering employs data science, cognitive technologies such as machine learning, and advanced algorithms to create high-value solutions for clients. Services include cognitive automation, which uses cognitive technologies such as natural language processing to automate knowledge-intensive processes; cognitive engagement, which applies machine learning and advanced analytics to make customer interactions dramatically more personalized, relevant, and profitable; and cognitive insight, which employs data science and machine learning to detect critical patterns, make high-quality predictions, and support business performance. For more information about the Enterprise Science offering, contact Plamen Petrov (ppetrov@deloitte. com) or Rajeev Ronanki (rronanki@). What business leaders need to know about cognitive technologies Contents Overview | 2 Artificial intelligence and cognitive technologies | 3 Cognitive technologies are already in wide use | 8 Why the impact of cognitive technologies is growing | 10 How can your organization apply cognitive technologies? | 13 Endnotes | 14 1 Demystifying artificial intelligence Overview N the last several years, interest in artificial positive change, but also risk significant intelligence (AI) has surged. Venture capital I negative consequences as well, including investments in companies developing and