餐厅服务英语接待客人.pdfVIP

Receiving the Diners 接待客人 Unit 2 Receiving the Diners 接待客人 Conversation A. Seating an individual diner Hostess: Good afternoon, madam. Have you got a reservation? Gueset: Yes, for 12:30.The name is Bush. H: Yes, you ’ re welcome, Miss Bush.Could you follow we,please?How about the table near the window? G: Oh, it ’ s quite good.It has a good view of the city. H: Yes, take your seat, please.I ’ ll bring a menu for you right away. B.Seating group guests Waitress: Good evening, ladies and gentlemen.Welcome to our restaurant.Are you the members of the same group? Guest: Yes, we are.We have a reservation in your restaurant. W:Yes, your tables are over there.Would you please come this way? G: Thank you. W:These are your tables.Three tables in all from No.6 to No.8.Will they be all right? G: I think so. 1 / 6 W: Please take your seats.Please sit at the same table for each meal.Just a moment, please. We ’ ll bring your food and drinks right away. G: Miss, can I have Maotai? W: Yes, but I ’ m afraid you ’ d have to pay extra for it. G: Yes, I will. By the way, I want to try some famous dishes from your city. Can I ask for some? W: Yes, CERTAINLY. Since you are group guests, we ’ve arranged a set menu for you. If you want to have extra food, you should also pay extra for it. G: Oh, I see. I ’ d be glad to do that. W: Just a moment, please. Here is the menu. You can choose what you like from the menu. I ’ ll come around to take your orders a moment later. G: Thanks a lot. C. Seating the guests without a reservation Waiter: Good evening, sir. Guest: Gee! So busy here. Could y