设计型六西格玛管理教材(DFSS).ppt

DMADV – Define At The Completion Of This Section, Participants Will Be Able To: Understand The Purpose, Process And Outputs Of The DEFINE Stage Develop A Charter For Their Project Develop A Multi-Generational Plan (MGP) Develop A Project Plan To Manage The Project Establish Team Roles And Responsibilities Define Step Service Concept/Target Customers Determined (High-Level) Business Case, Objectives And Targets Set Multi-Generational Plan (MGP) Developed Champion, BB, MBB, And Core Team Developed Project Controls Timeline In Place And Approved Team Charter Documented And Reviewed With Champion Define Define Initiate The Project Work Generally Performed Prior To Committing Team Resources/Project Kickoff: Identify New Product/Service Concept (NPI) Develop Existing Product/Service Problem And Goal Statement (Redesign) Develop The Business Case Define Project Organization Draft The Charter Initiate The Project Initiate The Project Initiate The Project 1a. Product/Service To Be Designed (New) Designation Of The New Product/Service Idea And Associated Goals/Targets 1b. Problem And Goal Statements (Redesign) Description Of The Problem/Opportunity And Objectives In Clear, Concise And Measurable Terms 2. Business Case Explanation Of Why Do This Project, Expected Benefits 3. Project Scope Project Dimensions, Resources Committed, MGP 4. Project Management Key Steps And Dates To Achieve Goal Project Controls 5. Roles People, Expectations, Responsibilities Scope The Project What Product/Service/Process Will The Team Focus On? What Are The Boundaries Of The Process We Are To Design? Start Point? Stop Point? What Resources Are Available To The Team? What (If Anything) Is Out Of Bounds For The Team? What (If Any) Constraints Must The Team Work Under? What Is The Time Commitment Expected Of Team Members? What Will Happen To Our “Regular Jobs”While We Are Doing The Project? Scope The Project The Multi-Generational Plan (MGP) Is A Multi-Year Product/Service/Process