KTQ医院认证一种德国医疗认证机制.pdf

KTQ Hospital Certification – KTQ 医院认证—— A German Approach 一种德国医疗认证机制 The basic idea of KTQ® KTQ®的基本理念 Development of a voluntary certification process 自愿认证过程的发展 Systematic initiative of an internal quality management and a continuous improvement process (CIP) 系统性内部质量管理与持续改进过程 Increasing the transparency with regard to the processes and performances of a health care organisation towards e.g. patients, relatives, referring organisations, health insurances, the public, 提高医疗卫生组织的各项流程与工作面向患者、亲属、转诊组 织、健康保险、公众的透明度。 © KTQ® 2 K = Kooperation / Cooperation K = 合作 Founding Shareholders of KTQ GmbH KTQ股份有限公司创办股东 The Umbrella Associations of the Statutory Health Insurers 强制医疗保险机构的联盟协会 The German Medical Association 德国医疗协会 The German Hospital Federation 德国医院联合会 The German Nursing Council 德国护理委员会 The Association of Physicians in Germany 德国医师协会 T = Transparenz / Transparency T = 透明度 Transparency in the processes/Quality management in a health care organisation internally and for the public. 医疗卫生组织过程与质量管理对内与对外的透明度。  internal: Transparency is a precondition of quality management 对内：透明度是质量管理的先决条件  external: Information for patients and relatives as well as the public 对外：向病人和家属以及公众开放信息 © KTQ® 4 Q = Qualität / Quality Q = 质量 Based on a list of criteria, each organisation can check its current status of quality management (self-assessment). 根据一系列的标准，每个组织都可以检查自己当前的质量管理状况 （自我评估）。 The self-assessment is peer-reviewed