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Marketing During Coronavirus
Survey Summary
As the U.S. grapples with wide-scale effects
of the Coronavirus pandemic, consumers and
businesses began seeing a variety of marketing
messages from companies about it. Some were highly
relevant to the disruption and impact of the virus.
Some, however, maintained business as usual.
Element-R Partners, LLC was curious how fellow
digital, public relations and marketing communications
professionals felt about Coronavirus-related
messaging. We also wanted to see how they were 26%
altering their own marketing outreach efforts. of marketers have not
altered their approach
We created a short, six-question survey via the
online polling organization, SurveyGizmo, sharing
the poll link over social media via LinkedIn, Facebook
and Twitter. From March 23 to March 30, 2020,
127 respondents completed the survey.
The poll found that while 26 percent of marketers 74%
have not altered their approach, 74 percent
have changed course or temporarily ceased have changed course
communication activities. The general sentiment or temporarily ceased
was that under these conditions, an empathetic communication activities
tone and helpful information is now needed, as
opposed to business-as-usual selling messages.
The full breakout of responses follows.
Questions?
Contact Bob Reed
630.579.1770 or bob@
Listen. Know. Engage. Element-R.com
Report f or Marketing During Coronavirus
Res po nse Counts
C o m ple t io n Ra t e : 10 0 %
Co mp le te 127
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