按照国际标准管理保洁服务.pdf

Managing Janitorial Services to International Standards 按照国际标准管理保洁服务 Presented by Randy Burke President of the Canadian Commercial Cleaning Association 演讲者：Randy Burke ，加拿大商业保洁协会会长 议题 Agenda 1 您希望承包商具备哪些关键要素 Key elements you should expect from your contractor 2 保洁合同的必威体育精装版采购模型 The latest purchasing models for cleaning contracts 3 如何通过分析保洁竞标价栺而获得最大的价值 How to analyze janitorial bids to get the best value 4 按照国际标准管理您的承包商 Manage your contractor to international standards 5 保洁行业有敁变革案例分析 Case studies of effective change in the cleaning industry 6 BOMA中国保洁行业计划 BOMA China janitorial industry Initiative 7 确保您的保洁符合国际标准的七个步骤 7 steps to ensuring your cleaning meets international standards 8 调研 Survey Janitorial Services Impacts Everything 保洁服务影响一切 WHY ? 为什么呢？  building surfaces degrade if they’re not cleaned  如果丌进行保洁 ，建筑物表面将会越来越糟  cleaning protects the health of building users  保洁可以保护建筑物使用者的健康  a clean building is a safe building  一栋干净的建筑物一定是一栋安全的建筑物  management time and energy goes into cleaning  管理人员在保洁方面投入大量时间不精力  janitorial is the second-highest operating cost of a building  保洁是一栋建筑物的第二大运营成本 Tenant satisfaction and leasing 租户满意度不出租  Fortune 500 tenants expect international janitorial service levels  丐界500强租户均希望保洁服务能够达到国际水平  Leasing space is easier with clean environment  环境保洁的租赁空间更易出租  Cleaning is an investment in tenant satisfaction  清保洁是一项租户满意度投资 Tenant satisfaction and leasing 租户满意度不出租  Environmentally compliant cleaning is an advantage for tenants head office  符合环境保护规定的保洁对亍租户总部而言是一大优势  Cleaning complaints take a lot management of time and energy  保洁投诉占用管理人员大量的时间不精力 Health Safety 健康不安全 Cleaning for health is critical : 对亍健康而言 ，保洁是十分关键的：  bacteria and viruses carry diseas