物业管理有限公司的员工培训问题与对策研究.doc

摘 要 知识经济时代，人力资源已经成为各企业竞争的主战场之一，如何使人力资源更有效地转化为直接生产力也成为各企业的管理重心。新员工培训作为新员工接触企业、了解企业的第一个步骤，一直备受企业管理者关注。那么如何设计合理的新员工培训计划，充分发挥新员工培训的能动作用，使新员工能够尽快融入企业、适应角色、创造价值，就成为企业管理者现阶段研究的一个重要方向。 员工培训不仅是企业进步和发展的动力，还能调动员工的积极性、开发员工的潜能，有助于企业形成一支优秀的工作团队。然而，目前我国很多企业在员工培训方面问题频出，主要表现为对员工培训重视不够，培训内容缺乏针对性和系统性、形式过于单一，培训师资力量不强、投入不足等，这些问题往往造成员工培训浮于形式、培训有效性不高，最终既浪费了培训资源，又无法实现培训目标。 近几十年来，物业行业的发展日益成熟，但是由于早期物业的从业人员大多数都是半路出家，只拥有基本的简单服务技能与理念，缺乏系统的管理思维，再加上企业管理层由于整个物业发展大背景的限制，物业发展到了一个瓶颈期。物业对人才的要求也越来越高，企业综合能力的较量日益演变为企业人才队伍之间的相互抗衡。发展属于自己的人才队伍，建立优秀的人才存储库，企业才会有机会拥有一个属于自己成长的空间，才会在同行业走的更远。本文采用文献综述等方法来对荆门市卓—物业管理有限公司的员工培训问题与对策进行研究，介绍了卓一物业公司的基本情况，员工的培训状况以及培训中存在的问题，找出导致问题出现的原因，提出相应的解决方案，并及时进行实施，处理，建立完善的企业员工培训体系。 关键词 ：卓一； 员工培训； 物业管理； 培训需求分析； 培训体系 ABSTRACT In the age of knowledge and economy, human resources have become one of the main battle field of competition among enterprises. how to make human resources converte to productivity more efficiently has become a focus of each enterprise. As the first step of a new employee entering and understanding the enterprise, new staff training has always been concerned about the enterprise managers. So how to design a reasonable new employee training program? How to give full play to the role of new employee training? How to make new employees adapt to the role and create values as soon as possible? These have become an important topic of present?research. Staff training is not only the motive of enterprises progress and development, but also to mobilize the enthusiasm of the staff, develop the potential of employees, help enterprises to form an excellent work team. However, many enterprises in China have many questions in employee training,the main performance is not enough attention to staff training , the lack of specific training and the system of training, the form is too single, the strength is not strong, lack of investment, these problems are often caused by floating in the form of staff training, training effectiveness is not