信息系统复习参考word版本.doc

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Management Information Systems, 12e (Laudon) Chapter 1 Information Systems in Global Business Today Internet advertising is growing at approximately 10 percent a year. 互联网广告每年增长约10%。 Answer: TRUE Diff: 3 Page Ref: 6 AACSB: Reflective Thinking CASE: Content Objective: 1.1 Developing a new product, fulfilling an order, and hiring a new employee are examples of business processes. 开发新产品, 完成订单, 雇佣新员工是业务流程的例子。 Answer: TRUE Diff: 1 Page Ref: 11 AACSB: Reflective Thinking CASE: Content Objective: 1.3 3) A fully digital firm produces only digital goods or services. 全数字公司只生产数码产品或服务。 Answer: FALSE Diff: 2 Page Ref: 11 AACSB: Reflective Thinking CASE: Content Objective: 1.1 4) A business model describes how a company produces, delivers, and sells a product or service to create wealth. Answer: TRUE Diff: 1 Page Ref: 13 AACSB: Reflective Thinking CASE: Content Objective: 1.3 5) Information technology (IT) consists of all the hardware that a firm needs to use in order to achieve its business objectives, whereas information systems consist of all the software and business processes needed. Answer: FALSE Diff: 2 Page Ref: 15 AACSB: Use of IT CASE: Content Objective: 1.3 6) Computers are only part of an information system. Answer: TRUE Diff: 1 Page Ref: 17 AACSB: Use of IT CASE: Content Objective: 1.3 7) Information systems literacy describes the behavioral approach to information systems, whereas computer literacy describes the technical approach. Answer: FALSE Diff: 1 Page Ref: 17 AACSB: Use of IT CASE: Content Objective: 1.3 8) The dimensions of information systems are management, organizations, and information technology. Answer: TRUE Diff: 2 Page Ref: 18 AACSB: Reflective Thinking CASE: Content Objective: 1.3 9) Knowledge workers assist with paperwork at all levels of the firm. Answer: FALSE Diff: 1 Page Ref: 18 AACSB: Reflective Thinking CASE: Content Objective: 1.2 10) There are four major business functions: Sales and marketing; manufa

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