行业技能等级评价 高级 业务问询.pptx

《业务问询》一、 业务问询 1,询问是否有零钱( Small Change ) A:Oh, any small change? A:哦，有零钱吗? B:No,I m sonmy. B:对不起，没有。 A:Thats all night,Ill go to get the change. Excuse me for a moment，please. A:没关系，我去换。请稍候。 A:Here is your change. A:这是找您的钱。 2.请求验视( Checking Contets) 为了运输安全，您介意我们开箱核实托寄物的内容吗? Would you mind our checking of the express to assure safety during transportation? 3.询问营业时间( Business Hours) A:What are your business opening hours?A:贵公司什么时间营业? B:Everyday from 7:30 am to 8:00 pm.B:每天早七点半到晚八点。 A:Opens at8 am and closes at 6 pm.B:早上八点钟开门，下午六点关门。 A :How about on Sunday?A:星期天呢? B:On Sunday as usual.B:星期天照常营业。 4.关于支付( About Payment ) A: What payment methods can I use?A:我可以采用什么方式进行支付? B:You canpay by cash or credit card.B:您可以采用现金或信用卡方式支付。 5.关于关税(About Tanif) A: ined 10 buy some podieus fom an oeses ender. wil 1 have 10 poy imponp duty heitems I purchase? A:我准备从一家海外供应商处购买某些商品。请问我是否需要为这些产品支付进口税? B:You wil have to diseus tbis wib the vendor. It depends om the ypp of commodily yoo anepurchasing, the value af the gods，how the vendor labels them for custons pupoe and which coumty you are importing them into. I the customs imposes a chare, our company will pay this in the fintinstance, however you are advised to pay this, whether or not you accepl delivery of the goods. B:您需要与该供货商协商进口税缴纳问题。这取决于您所购买商品的类型、商品价值、供应商为了通关所作的标记以及将这些商品进口到哪个国家。如果海关征收费用，我们公同将首先支付该款项但是无论您是否接受该商品的派送，公司都将通知您来交付该费用。谢谢大家!