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“英” 知“英” 会——日常英语快乐学Welcome to our class!Have you ever met the following situation?123You couldn’t express yourself clearly.You couldn’t deliver the information completely.In your communication, you use words only!WHAT WOULD YOU DO??Unit 8 Job and OccupationWorkplace Communication1Communication SkillsContent2Workplace EfficiencyCommunication Skills Communication SkillsWords and Expressions adj: 有效的 n:态度adj: 自信的attitudeeffectiveconfidentCommunication Skills Words and Expressionsn :肢体语言adj:放松的adj:无聊的boringgesturerelaxedrelaxedCommunication SkillsWords and Expressions adj:紧张的n:勇气 n:信念beliefcouragenervousrelaxedCommunication SkillsUnderstanding the Basics of Communication Skills ◆ Know what communication really is ◆Communication is the process of transferring signals/messages between a sender and a receiver through various methods (written words, nonverbal cues, spoken words). It is also the mechanism we use to establish and modify relationships. Communication SkillsBe confident in knowing that you can make worthwhile contributions to conversation. CourageThe traits(品质) you need in communicationDeveloping advanced communication skills begins with simple interactions.PracticeCommunication SkillsBe aware of what your body is sayingMake eye contactUse gesturesManifest constructive attitudes and beliefsEngaging Your AudienceDon’t send mixed messages Develop effective listening skillsCommunication SkillsMake eye contact:01conveys interest and encourages your partner to be interested in you in return03make the interaction more successful02Make eye contactCommunication SkillsDifferent gestures come out different meanings.DisagreementNervousAngryCommunication SkillsDon’t send mixed messages:1words2gesture3facial expression4toneCommunication SkillsBe aware of what your body is saying.BoringRelaxedLeavingCommunication SkillsrespectfuloptimisticManifest constructive attitudes and beliefs:honestacceptsincerepatientCommunication SkillsDevelop effective listening skills:1. Listen t
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