教学课件 服务外包英语.ppt

L-Task 1 Listening Speaking Dialogue One: Managing Outsourcing Relationship 1. execution: n. when something is done or performed, especially in a planned way 执行 Example： 1) Although the original idea was good, its execution has been disappointing. 虽然设想很好，但执行起来却令人失望。 2) Every selling plan made by him is impossible of execution. 他所做的一切销售计划都是不能实现的。 Key Words and Expressions L-Task 1 Listening Speaking Dialogue One: Managing Outsourcing Relationship 2. phase: n. any stage in a series of events or in a process of development 阶段 Example： 1) That project would enter a second phase at the beginning of 2012. 该项目将在2012年初进入下一阶段。 2) The project is only in the initial phase as yet, but its looking quite promising. 这个项目虽然刚刚起步，但却很有前景。 Key Words and Expressions L-Task 1 Listening Speaking Dialogue One: Managing Outsourcing Relationship 3. hamper: v. to prevent someone doing something easily 阻碍 Example： 1) Carbon tax will hamper the new investment program. 烟尘排放税将阻碍新的投资计划。 2) Rising costs were hampering supply of the metal as demand grew. 随着需求量的上升，上涨的成本在制约金属制品的供应量。 Key Words and Expressions L-Task 1 Listening Speaking Listening Task: Listen to an excerpt about how to manage outsourcing relationship and answer the following questions according to what you’ve heard. Script 1. What is the key practice for the service provider in managing outsourcing relationship? 2. What could service provider do to build a lasting trust with the client? 3. What practice can keep the client informed of the project’s progress? 4. What practice could the parties upgrade the future goals? L-1-Script Listening Speaking Excerpt Script Managing outsourcing relationship Managing a long-term outsourcing relationship is no easy task. It takes many years to maintain outsourcing relationship. The experience indicates that the practices and mindsets are common contributing factors to imperfect outsourcing relationships. Although the parties enter into an outsourcing agreement with the intent t