跨文化交际(UNIT-5)课件.ppt

2021/3/26 * Group Work (p170-172) Dialogue 2 The boss refuses to tell the employee directly what he actually feels about his work because he thinks that that may make the American employee lose face. It is natural for the employee to press for definite answers to his questions because he is American and, in his culture, it is usually right to do so even when one is communicating with one’s boss. 2021/3/26 * Group Work (p170-172) Dialogue 3 The American supervisor uses a “straight talk” low-context approach in dealing with the work problem, whereas the Greek subordinate uses a “face talk” high-context approach in dealing with the issue. 2021/3/26 * Compliments(p162-163) Different Ways of Responding to Compliments Chinese English A typical Chinese reaction is to show modesty and humility by saying such words as: buhao (not good) or chadeyuan (far from being good) British people respond by saying “thank you”. Tips: In cross-cultural commutation, we needn’t be too worried about cultural differences. Remember there’re also similarities, mutual adjustment, and tolerance between people from different cultures. 2021/3/26 * Making Good Introduction Suppose an important client is visiting your corporate headquarters. You’re having a conversation when the president of your company walks into the room. It’s up to you to make the introductions. But whom do you introduce to whom? Which person’s name do you state first? Your client is important to you and your company, but certainly the company president is also important. Do you have a dilemma? Not if you understand the background of making introductions, which is basically, “The person with greater importance takes precedence.” 2021/3/26 * Making Good Introduction Sequence of introduction -- a useful format: Always state the name of the most important person first; Use words like “May I” or “I would like to” or “It is a pleasure to”; Follow with words like “Introduce” or “Present” (“Present” is more formal); Then state th