酒店新员工入职培训手册（PPT）.pptx

to NEW ASSOCIATEORIENTATION;ORIENTATION OBJECTIVES入 职 培 训 目 标;ORIENTATION PROGRAMME入 职 培 训 内 容;ORIENTATION PROGRAMME入 职 培 训 内 容;ORIENTATION PROGRAMME入 职 培 训 内 容;HSK;Starwood Family 喜达屋大家庭;Objectives目标;;History of Starwood喜达屋的历史;Properties我们的产业;喜达屋大家庭今日的品牌 Starwood Family of Brands Today;Six Brands of Starwood Family 喜达屋旗下之六大品牌;Six Brands of Starwood Family 喜达屋旗下之六大品牌;Six Brands of Starwood Family 喜达屋旗下之六大品牌;Worldwide Structure全球架构;ASIA PACIFIC DIVISION亚太地区分布;STARWOOD ASIA PACIFIC 喜达屋亚太地区;ASIA-PACIFIC亚太地区;STARWOOD HOTELS IN CHINA中国的喜达屋酒店;Sheraton Suzhou Hotel Towers苏州吴宫喜来登大酒店;Ownership 酒店业主;Events of Sheraton Suzhou苏州吴宫喜来登的重要事件;Front Office 前台 House Keeping 管家部 Engineering 工程部 Food Beverage 餐饮部 Sales Marketing 市场销售部 Finance 财务部 Human Recourses 人力资源部 Security Safety 保安部 ;Brand Overview我们的品牌;Objectives目的;Renowned Hotel Brands 驰誉世界的品牌 ;Definition of a Brand品牌的定义;Opportunities for Consistency保持一致性的机会;Defining the Sheraton Brand品牌定义的范例-喜来登;What is Operational Excellence 什么是喜来登的优异经营?;The Hotel Guest Example - Sheraton 酒店的宾客 - 喜来登;The Service-Profit Chain 服务-利润关系链;Starwood Cares喜达屋关爱;Starwood Cares喜达屋关爱;Starwood Cares - Goals喜达屋关爱-目标;Starwood Cares - Goals喜达屋关爱-目标;Starwood Cares - Goals喜达屋关爱-目标;Key Focus 焦点;Starwood Cares – Measurables喜达屋关爱- 衡量指标;Starwood Cares – Program喜达屋关爱-项目;Starwood Cares喜达屋关爱;Starwood Cares喜达屋关爱;Lunch 午餐;1、Genius only means hard-working all ones life. (Mendeleyer, Russian Chemist)? 天才只意味着终身不懈的努力。20.8.58.5.202011:0311:03:10Aug-2011:03 2、Our destiny offers not only the cup of despair, but the chalice of opportunity. (Richard Nixon, American President )命运给予我们的不是失望??酒，而是机会之杯。二〇二〇年八月五日2020年8月5日星期三 3、Patience is bitter, but its fruit is sweet. (Jean Jacques Rousseau , French thinker)忍耐是痛苦的，但它的果实是甜蜜的。11:038.5.202011:038.5.202011:0311:03:108.5.202011:038.5.2020 4、All that you do, do with your might; things done by halves are never done right. ----R.H. Stoddard, American poet做一切事都应尽力而为，半途而废永远不行8.5.20208.5.2