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8 DISCIPLINES TO PROBLEM SOLVING解决问题的8个步骤;This course was developed by a team of Tenneco Automotive employees who have worked on problem solving efforts for the past fifteen to twenty years. This course is a summary of the problem solving process that was formerly known as PEP (People Eliminating Problems) within the ride control business unit and QUIP (Quality Improvement Process) within the exhaust business unit. Ford Motor Company is acknowledged as the developer of the “8-D” process.
Thanks to Kay Shreve (Monroe, MI), Michael Brown (Paragould, AR) and Eunice Spradlin (Cozad, NE) for their work on this project.;此课程是由TA一批在过去15到20年时间里致力于问题的解决的员工开发的。它是对以前在控制系统生产企业使用的以前被称为PEP(排除问题)和在排气系统生产企业中使用的QUIP(提高质量程序)的解决问题过程的一个总结。FORD被认为是8D的兴起人。
感谢为此课程做出努力的 Kay Shreve (Monroe, MI), Michael Brown (Paragould, AR) and Eunice Spradlin (Cozad, NE);D-1 Form the Team组建小组
D-2 Describe the Issue描述问题
D-3 Containment Activities应急措施
D-4 Find and Verify Root Cause找出根本原因
D-5 Select the Best Solution挑出最好的解决方法
D-6 Verification of Corrective Action确认纠正措施
D-7 Prevent Recurrence防止再发生
D-8 Congratulate the Team祝贺小组
;D-1 Form The Team;D-1 Form The Team;D-1 Form The Team CAUTIONS ! ! ! 注意;D-2 Describe the Issue;D-2 Describe the Issue;D-2 Describe the Issue;D-2 Describe the Issue;D-2 Describe the Issue;D-2 Describe the Issue;D-2 Describe the Issue;D-2 Describe the Issue;D-2 Describe the Issue CAUTIONS ! ! ! ;D-3 Containment Actions;D-3 Containment Actions;D-3 Containment Action(s) CAUTIONS ! ! ! ;D-4 Find and Verify Root Cause;D-4 Find and Verify Root Cause;D-4 Find and Verify Root Cause;D-4 Find and Verify Root Cause;D-4 Find and Verify Root Cause;D-4 Root Cause CAUTIONS ! ! ! ;D-5 Select Best Solution;D-5 Select Best Solution;D-5 Select Best Solution;D-5 Selecting Best Solution CAUTIONS ! ! ! ;D-6 Verification of Corrective Actions;D-6 Verification of Corrective Actions;D-6 Verification of Corrective Actions;D-6 Verif
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