_绩效管理培训教程(中英文实战版部门经理培训稿).pptx

Performance Management December 10, 2008We Are Here To LearnWe Are Here to Refresh Performance Management ProcessHelp employees and managers better understand Performance Management:Linkages, Phases and Timing Concept of SMART goals Feedback CoachingPerformance AppraisalPerformance Improvement ProcessDiscussHow to use Performance Management to help create a great company How to use Performance Management to create High performance organization What is Performance Management? “Performance management is about improving business performance by improving team and individual performance, and ensuring that a company’s strategy is executed and implemented...” Tom McMullen, Hay GroupPerformance Management can also be ….“… a vehicle for increasing our capacity to get work done, and for achieving what is most important to us.” Nigel Bristow, Targeted LearningPerformance Management isAn agreement between employee and supervisorAn on-going process Tied to the merit processPerformance Management should not beA once-a-year eventAn punitive processA time to give surprisesPerformance ManagementAlign Goals with Business PrioritiesIndividual/team/department/SBU/corporate strategy Employees understand what matters most about their jobBuild Individual and Organizational CapabilitySeek and receive performance feedbackFacilitate developing skills capabilitiesGet work doneDifferentiate PerformanceDesired Outcomes of Performance ManagementA results-oriented cultureImproved employee engagement and retentionReinforcement of company values Individual growth and developmentEnhanced employee and company performance Differentiation of recognition and rewardsEnablers of Performance ManagementEffective, on-going conversations Employee understanding of performance criteriaStandardized processes, guidelines and toolsHonesty and credibility Compensation aligned with performancePerformance Management ProcessNov.-Jan.Dec.-Jan.Feb.-Oct.Phase 3: Performance AppraisalPhase 1:Aligning GoalsPhase 2:T