论我国网络购物消费者权益的法律保护.pdf

论我国网络购物消费者权益的法律保护 摘要：线上买卖作为新兴的经济交往类型，比起来以前的经济交往类型， 它突破了买卖双方面对面进行的局限、买卖标的在交易时不再拘泥于实物、数 字化、信息化、线上支付实现异地接收及时又快捷、交付更有安全保障。但与 此同时，线上买卖迅速发展，因为标的物的虚拟和买卖双方不能面对面的特 点，让买者不能充分了解标的物的实际情况，买方的个人信息会被披露，在受 骗后很难要求店家赔偿，但是现阶段针对这一领域的条文还存在很大的漏洞和 不足。所以，必须完善相关条文、让买方知情权确定化、并新添买方无条件退 货退款权利、完善线上买卖纠纷解决体系等来弥补关于线上买卖这一领域中对 买方提供保护的不足。本文在基于现阶段的困境，针对线上买卖的法律关系， 就线上买卖中保护买方权利存在的问题及对策进行了探讨。 关键词：网络购物；消费者权益保护；消费者知情权 Abstract Online as a new type of economic exchanges, business type, compared to previous economic exchanges it break through the limitation of buyers and sellers face to face for trade mark when trading is no longer constrained by digital information online payment beyond the physical have more security receive timely and quick delivery Online business is developing rapidly, but at the same time, because the subject matter of the virtual and the characteristics of buyers and sellers cant face to face, let the buyer cant fully understand the actual situation of the subject matter, the buyers personal information will be disclosed, it is difficult to demand compensation from the owner in realizing, but at this stage for the provision of this field is still a lot of loopholes and deficiencies So, must perfect the relevant provisions To make the buyers right to know And new buyer unconditional return refund right perfect online trading disputes settlement system and so on to make up about online business in this area to provide protection for the buyer In this paper, based on the present stage, according to the legal relationship of online trading, online transaction to protect the rights of the buyer in the existing problems and countermeasures are discussed in this paper Key words: online shopping, consumers rights and interests protection, consumers right to know. AbstractII 前言1 一、网络