肢体语言培训(PPT).pptx

肢 体 语 言Body Language ;感 谢 您 的 合 作Thank You For Your Cooperation;肢体语言Body Language ;研究表明，在人与人的交往中，影响成功的因素有三个：语言、语调和肢体语言。其中，人们从语调获得的信息是38%，从肢体语言中获得的信息占55%，而从语言获得的信息仅占7%。可见，肢体语言有时比说话更重要。A scientific research shows that three main factors influence the success of interpersonal relationship building : Language,Tone and Body Language. Among them, people obtain 38% information from Tone,55% from Body Language, only 7% from Language. It is very clear that Body language play a very important role in the interpersonal relationship building.;我们如何理解这些肢体语言？How do we interpret these Body Language?;1、肢体语言的定义。 Concept of Body Language.2、解析肢体语言。 Parse the meaning of Body Language.3、工作中的行为礼仪。 Courtesy at work. 4、五秒钟内和客人拉近距离。 Build a close relationship with the guests within 5 seconds. ; 人在言行、交际中会自觉或不自觉地加入自己的 手势、表情、身体动作和眼神等肢体语言以强调或表达自己的主观意愿，谓之肢体语言。 Body Language includes eye contact, gestures, expressions and body actions that cooperate with verbal words to emphasize the meaning when people communicate with others.;我们的肢体有那些语言？What kind of language does our body speak?;肢体语言的特点 ： Points of Body Language: 1、跟个人的生活背景和个性有很大的关系。 Has important link with individual background and characters. 2、言语与肢体的不协调能反应出的问题； If the speech does not cohere with the body language, can give a distorted impression; 3、肢体语言具有感染力。 Body Language is contagious.;头 The Head;与陌生人初次交谈，视线落在对方的鼻部是最令人舒服的。The first time you have a conversation with a strangertry to look at the nose part of the speaker,because this will make him/her more comfortable. 直接注视对方眼睛的时间不宜过久，因为长时间凝视对方会令人不自在。 Do not gaze directly at the speaker’s eyes for a long time, because it will make the speaker feel uncomfortable. 瞪着别人看是不礼貌的。 Staring is impolite.; 嘴和眼一样都有传情达意的作用。在社交活动中， 谈话时尽量少努嘴和撇嘴，因为这样的动作容易 流露出不屑的意味，而显得不够有涵养。站立、 静坐或握手时，嘴可以微闭，不要露出牙齿，如果 能保持微笑就更完美了。 The mouth has the same effect with the eyes when people are expressing their feelings and ideas. In soc