如何分析并作出正确的决策HowToAutomateSm.pptx

How To Automate Smart Decision Making with BI AnalyticsMark Smith – CEO EVP Research?2006, Ventana Research, Inc.Agenda What is decision management technology What kinds of decisions should not be automated? What are rule-based systems and why are they advantageous? Whats are main the differences between BI, Analytics and Decision Management? How are the above practices/technologies measured??2006, Ventana Research, Inc.Excessive Focus on Understanding:Rear View, Historical Perspective?2006, Ventana Research, Inc.Performance Management Provides Emphasis on Improvement and Automation of DecisionsPerformance ManagementA methodology that examines the people, process, information and technology and a process that aligns business and technology to improve results. Performance Management ProcessAlign – Communicate and provide guidance, objectives, goals and incentives.Optimize – Plan for future actions and decisions that can achieve the objectives and goals.Understand – Comprehend the status of people, organization and business processes.Ventana Research PerformanceCycle??2006, Ventana Research, Inc.Decision ManagementWhat is It?Use analysis of the past to modify decision strategies in the present to correctly manage and guide future activitiesImprove business decisions through design, deployment and refinement of operational decision making proceduresDecision Management helps enterprise make better, more consistent business decisionsMaximize revenue, minimize costs, streamline business processesVia Web, OLTP, call center, and batch applicationsAgile evolution of decision making to meet new business challengesGive data analysts, business policy makers, corporate portfolio managers, and it implementers tools to understand and use each others information?2006, Ventana Research, Inc.Decision Management ExamplesCustomer management decisionshow to handle particular requests for services, how to treat customers in collections, whether to increase exposure to current custom