现代酒店管理酒店人力资源管理.pptx

现代酒店管理;第三章 酒店人力资源管理;第一节 酒店人力资源规划;引导案例;思考;一、酒店人力资源规划的概念;二、酒店人力资源规划的作用;1．保证酒店发展中的人力资源需求得以及时满足;2．使酒店人力资源管理活动有序化;3．提高酒店人力资源的利用效率;4．使个人行为与酒店目标相吻合;三、酒店人力资源规划的程序;1．酒店外部环境和内部环境分析;2．人力资源需求预测;3．人力资源供给预测;4．人力资源供需矛盾的解决;四、酒店人力资源规划的内容;1．人力资源费用预算;2．员工培训计划;3．员工补充计划;4．员工评估与激励计划;5．员工合同管理计划;6．人才储备计划;7．临时用工计划;五、酒店人力资源规划调整;1．评估;2．确保核心人力资源;3．预备性人力资源计划;4．临时人员储备计划;小结;习题;1、Genius only means hard-working all ones life. (Mendeleyer, Russian Chemist)? 天才只意味着终身不懈的努力。20.8.58.5.202011:0311:03:10Aug-2011:03 2、Our destiny offers not only the cup of despair, but the chalice of opportunity. (Richard Nixon, American President )命运给予我们的不是失望之酒，而是机会之杯。二〇二〇年八月五日2020年8月5日星期三 3、Patience is bitter, but its fruit is sweet. (Jean Jacques Rousseau , French thinker)忍耐是痛苦的，但它的果实是甜蜜的。11:038.5.202011:038.5.202011:0311:03:108.5.202011:038.5.2020 4、All that you do, do with your might; things done by halves are never done right. ----R.H. Stoddard, American poet做一切事都应尽力而为，半途而废永远不行8.5.20208.5.202011:0311:0311:03:1011:03:10 5、You have to believe in yourself. Thats the secret of success. ----Charles Chaplin人必须相信自己，这是成功的秘诀。-Wednesday, August 5, 2020August 20Wednesday, August 5, 20208/5/2020 6、Almost any situation---good or bad---is affected by the attitude we bring to. ----Lucius Annaus Seneca差不多任何一种处境---无论是好是坏---都受到我们对待处境态度的影响。11时3分11时3分5-Aug-208.5.2020 7、Although the world is full of suffering, it is full also of the overcoming of it.----Hellen Keller, American writer虽然世界多苦难，但是苦难总是能战胜的。20.8.520.8.520.8.5。2020年8月5日星期三二〇二〇年八月五日 8、For man is man and master of his fate.----Tennyson人就是人，是自己命运的主人11:0311:03:108.5.2020Wednesday, August 5, 2020 9、When success comes in the door, it seems, love often goes out the window.-----Joyce Brothers成功来到门前时，爱情往往就走出了窗外。11:038.5.202011:038.5.202011:0311:03:108.5.202011:038.5.2020 10、Life is measured by thought and action, not by time. ——Lubbock 衡量生命的尺度是思想和行为，而不是时间。8.5.20208.5.202011:0311:0311:03:1011:03:10 11、To make a lasting marriage we have to overcome self-centeredness.要使婚姻长久，就需克服自