某著名HR咨询公司的绩效管理方法论.pptx

Performance ManagementA Guide to ConsultingJune 2000Discussion ObjectivesProvide an overview of current thinking and trendsDiscuss what PM consulting is all aboutReview “what works and what doesn’t”Share Best Practices researchReview some of the basic planning and project steps Group DiscussionAnswer the following questions:1. What is performance management? Why do companies have this process?2. Why doesn’t it work so well? What makes it so difficult? Performance ManagementTranslates business vision and strategy in an actionable way by cascading goals throughout the organizationMeasures both what is done and how it is doneAligns Department goals with strategic business objectivesAligns individuals with the broader organizational/ team contextEnsures the closest “line of sight” possibleSource: Watson Wyatt Best Practices in Performance ManagementPerformance ConsultingTwo dimensions:1. Total OrganizationCascading and AlignmentStakeholder Metrics2. Employee Review ProcessEngagement and AccountabilityGrowth and AchievementsPerformance ConsultingTotal Organization PerformanceCascading and AlignmentStakeholder MetricsVision of FutureStrategicOrganizational GoalsCore OrganizationalCapabilitiesBalanced ScorecardThe Key Questions of Business PlanningWhy does the company exist?Where is it going?Size ? SalesMarkets ? LocationsProducts ? Competitive ChallengesSBU LinkagesHow will it get done?Values and Operating Principles Technology? ResourcesWhat must the company be very good at doing?How will progress and success be measured?Expectations of StakeholdersCompany PerformanceMissionStrategy of the CorporationObjectives ofthe corporationTop-down-approach:Derivation of objectivesfrom corporate strategy Objectives ofthe regionAsiaLatin America(Europe)IndustryObjectives ofthe business unitBottom-up-approach:Derivation of segment and corporate strategic plans and operating objectives from business unitgoals.Objectives of departmentsand individualsResource Requireme