英文道歉信汇总十篇.pdfVIP

关于英文道歉信汇总十篇 英文道歉信 篇 1 Dear Mr. Li It has been brought to my attention that upon checking in at China World Hotel on Jun 2, 1999 Your experience was one of difficulty. I would like to express my sincere apologies for the poor attitude of our receptionist when she advised you of the error in your reservation. there is simply no excuse in her behavior as I assure you that the necessary action gas been taken to rectify the lack of service you should have receive. Unfortunately there was an error in your reservation regarding your arrival date. I am unable to identify where the oversight originated through my investigation however I regret that you were inconvenienced. Mr. Li, I do hope that I can assure you that your negative experience was an isolated incident, I look forward to welcoming you back in very near future so that we can restore your confidence in the product and service of Shangri-La China World Hotel. Please do not hesitate to contact medirectly in business or pleasure bring you back to Beijing. Sincerely, Alfred Zhugan 英文道歉信 篇 2 道歉信是指因过失或疏忽做错了事，给别人带来了麻烦 或损失，发觉后要立即写信给对方赔礼道歉时写的信件。道 歉是一种礼貌，道歉信要写得坦率，诚恳。 道歉信通常包括三部分内容： 1、表示歉意，道歉的原 由;2 、出现差错的原因，提出弥补措施 ;3 、请求原谅。语言 要诚挚，解释的理由要真实。好的道歉信不仅会取得对方的 谅解，还会增进彼此的感情。 写作”三步曲”： 表示歉意→说明具体原因、提出补救办法→再次致歉， 希望得到理解。注意： 理由要尽量合理，违反生活常识将导致扣分 ; 尽量提供 一个合适的补救办法，使行文更加顺畅。 范文解析： Directions: You were unable to attend Mr. Smith ’s examination on International Business English Writing because you got sick that morning. Write a letter to express the reasons for not being able to attend it and apologize.