波士顿《南洋林德年终会议波士顿咨询顾问公司服务模式的启示》页.pptx

波士顿咨询顾问公司服务模式的启示南洋林德年终会议北京南洋林德投资顾问有限公司AGENDABCG’s AchievementsBCG’s Strategic Service Vision (SSV)BCG’s Dilemma in ChinaHint to Neolinde北京南洋林德投资顾问有限公司GROWN BY GREAT PEOPLE WITH GREAT MIND19632 consulting staff1 office in Boston?$ company20002,370 consulting staff50 offices worldwideBillion$ company北京南洋林德投资顾问有限公司InsightImpactTrustHIGHLY INTEGRATED STRATEGIC SERVICE VISION (SSV)4. Service Delivery SystemTarget Market Segment“To help the world’s best organizations make a decisive impact on their direction and performance”3. Operating StrategyClients come firstWorking with clientsRespect individualsWorking as a teamThe strategic perspectiveExpanding the Art of possible2. Service Concept北京南洋林德投资顾问有限公司BELIVE IN VALUE CREATION BY INTELLECT AND CREDIBILITY InsightClear understanding of the innernature of some specific thingImpactPower of an event, idea, etc. to produce changesTrustConfidence in the honesty, integrity,reliability etc. of another person and thingInsightImpactTrust北京南洋林德投资顾问有限公司NOT ONLY TALK THE TALK BUT ALSO WALK THE WALK Most important elementsQuality and costcontrolInvestmentTier oneInvestment on clientRecruiting and training“Happy” employee“Happy” clientWOM, relationshipmarketing and clientdevelopmentSelf selection processEvaluation and feedbackBillability and utilization managementTo spark the breakthrough ideas for our clients, business enterprises and society at largeTo inspire the very best people with unparalleled opportunities for professional and personal growththereby forging a lifelong bond北京南洋林德投资顾问有限公司 NITTY-GRITTY MUST SUPPORT THE GLAMORStaffingCase team managementKnowledge management systemStrategic institutionResearchProductionOther support functionsProfitability management北京南洋林德投资顾问有限公司STILL A PARADOX IN CHINAClient Low purchasing powerUnsophisticated/”Fundamental” problems BCGHigh costAdvantage in solving market oriented complexity北京南洋林德投资顾问有限公司WHAT SHOULD BE OUR SSV?Service Delivery SystemImportant features?Capacity?To what extent does i