欢迎参加成功成长为一名主管之培训.pptx

Welcome to Successful Transition to Supervisor 欢迎参加成功成长为一名主管之培训;Warm It Up!热身活动;What is your most important responsibility as a supervisor? 做为一名主管，你最重要的职责是什么？ To produce results: The only way to do this is through the efforts of the people around you 要产生结果：通过你周围人的共同努力是唯一途径 Interesting fact: 89% of supervisors and managers surveyed indicated that their least favorite management activity was “dealing with the performance of people” 有趣的事实：调查表明，89%的主管和经理最不喜欢的管理活动是“处理人的工作表现”;Definition: Management is the process of accomplishing organizational objectives through Associates, teams and other supervisors/managers 定义：管理是在员工、团队和主管/经理的共同努力下达成组织目标的过程 Management is technique and process driven and can be learned by anyone able to follow a process 管理是一项技能和推动的程序，任何能遵循一定程序的人都能来学习这项技能;;;Managing is easy 管理很容易 When I become a supervisor, nothing will really change 当我成为一名主管后将没有什么实质性变化，一切照旧 Once I get it, I’ve got it 我得到了职位，就自然掌握了 Management is about common sense 管理是有关常识 Management means maintenance 管理就是维持现状 People always try their best  人总是会尽其所能 One style fits all 一种方式可以适用所有的情况 Supervisors/Managers must always be right 主管/经理永远是正确的 Empowerment is the key to management 授权是管理的关键;Individually, read the following list of benefits and outcomes that can result from a successful transition每个人阅读成功成为主管后会取得的收益及结果 Select the three most important to you选择你认为最重要三项收益 As a table group, decide on three that you all agree on分组讨论你们一致认为的三项收益 Please be prepared to share these with the larger group 准备与各组分享讨论结果;Individually, read the list of situations 浏览所列工作场景 Select the top two situations you currently face 选择二个目前你工作中正面临的问题 Please be prepared to share these with the larger group准备与其它小组分享你的选择;Individually, read the list of course objectives 浏览课程目标 Select the top three that are most important to you