跨境电子商务客户服务：处理其他发货后特殊订单.pptxVIP

;; ;;;;;Dear sir/madam, Thank you for your order. Shipping address for your order can only be changed prior to your package unshipped. Due to our high efficiency, I am afraid that your package has been shipped yesterday by e-Packet and the shipping address cannot be changed. So please check your package in time in case of losing. Maybe you can ask for your friend or neighbor to help. Hope everything will be fine. Best wishes, (Your name);Dear sir/madam, See your information, we are very sad. It is what causes you to cancel dispute it?Is the price, size, color or our customer service is not in place?Please tell us, let us know the problem.We will continue to improve in the future. Looking forwarder to your reply. Best regards! (Your name);Dear sir/madam, Please sorry, your goods have been issued.And the tracking No is XXXX. Now has reached the XX. There is no way to cancel the order, please understand. Hope everything will be fine. Best regards! (Your name); 巩固思考： 客户提出要取消订单时，应该分几步进行沟通？ （注意：服务期间客服人员需要诚恳委婉，耐心沟通，提高服务意识。）;总结;感谢大家