罗宾斯组织行为学第18版英文教学课件robbinsjudge_ob18_inppt_16.pptx

Organizational BehaviorChapter 16Organizational CultureCopyright ? 2019, 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved.Eighteenth EditionLearning Objectives16.1 Describe the common characteristics of organizational culture.16.2 Compare the functional and dysfunctional effects of organizational culture on people and the organization.16.3 Identify the factors that create and sustain an organization’s culture.16.4 Show how culture is transmitted to employees.16.5 Describe the similarities and differences in creating an ethical culture, a positive culture, and a spiritual culture.16.6 Show how national culture can affect the way organizational culture is transported to another country.Common Characteristics of Organizational Culture (1 of 6)A Definition of Organizational CultureOrganizational culture refers to a system of shared meaning held by members that distinguishes the organization from other organizations.Common Characteristics of Organizational Culture (2 of 6) Primary characteristics that capture the essence of an organization’s culture:AdaptabilityDetail orientationResults/Outcome orientationPeople/Customer orientationCollaboration/Team orientationIntegrityCommon Characteristics of Organizational Culture (3 of 6) Another common cultural framework groups organizations into: The ClanThe AdhocracyThe MarketThe HierarchyCommon Characteristics of Organizational Culture (4 of 6)Culture as a Descriptive TermOrganizational culture is concerned with employees’ perceptions of the characteristics of the culture, not whether they like them.Does it encourage teamwork?Does it reward innovation?Does it stifle initiative?It differs from job satisfaction:Job satisfaction is evaluative.Organizational culture is descriptive.Common Characteristics of Organizational Culture (5 of 6)Do Organizations Have Uniform Cultures?Most organizations have a dominant culture and numerous sets of subcultures.The dominant culture expresses the core values a majority of members sha