酒店实用英语（高职）全套教学课件.pptx

Part OneFront Office Unit 1: Reservation Learning OutcomeIn this unit you will learn: Procedures of reservation Techniques of accepting a booking Knowledge of different types of rooms Warm Up  Work with your partner to think of at least five words or expressions that can be used to talk about the following topics. An example is given for each topic. About types of rooms related to a hotel Single room,___________________________________________ ____ About departments related to a hotel Front Office, _______________________________________________ About expressions related to the location of a hotel Close to,___________________________________________________ About adjectives to describe a room Quiet,_____________________________________________________ About items related to personal information Address,___________________________________________________ double room, twin-bed room , business suite and executive suite. Housekeeping, Cashier’s Desk, Room Service and Laundry Service. across from, in front of, next to, behind and in the center of. big, small, spacious, comfortable and nice. nationality, surname, given name, initials and date of birth. Speak Drill Words and Expressions executive adj. 行政的 conference n. 会议，讨论会 suite n. 一套房间，套房 deluxe adj. 高级的，豪华的 facility n. 设备， 设施， 便利 standard adj. 标准的 equip v. 配备，装备 minibar n. （旅馆客房中的）迷你吧 guarantee v. 保证， 担保， 确保 availability n. 可用性 cancellation n. 取消，取消预定 recommend v. 推荐， 建议 rural adj. 农村的, 乡村的 orient n. 东方 brand-new adj. 崭新的, 全新的 luxurious adj. 奢侈的，豪华的 appreciate v. 赏识；重视；欣赏 Types of Rooms（房型）: single room 单人房 double room 双人房 twin-bed room 双人房 suite 套房 extra bed 加床 non-smoking room 无烟房 standard king 标准大床房 standard twin 标准双人房 standard queen 标准单人房 junior suite 简单套房 suite deluxe 豪华套房 bus