喜达屋优化管理75 OpEx QA Calendar November Week 3-4.ppt

November 2012 SUN MON TUE WED THU FRI SAT 1 GEI 2 Safety Security 3 4 5 Food Safety Hygiene 6 Sustainability 7 GPS 8 Finance IT Compliance 9 Brand Assurance 10 11 12 Sustainability 13 Brand Assurance 14 Safety Security 15 Sustainability 16 Brand Assurance 17 18 19 Safety Security 20 GPS 21 Food Safety 22 Finance/IT Compliance 23 Sustainability 24 25 26 Finance/IT Compliance 27 Brand Assurance 28 Safety Security 29 GEI 30 Finance/IT Compliance 20th November Use the SPG tab on the Master Arrival Report to identify the member with the highest Starpoint Balance due to arrive in next two days. What is the value of these points as an instant award? (750 points = USD10) Tip Click on the “starpts” column heading twice to sort highest to lowest balance. Reference :Safe Food and Hygiene Standards Manual – Section 23.7 Wash Hand Basins 21st November Food Safety Hygiene Check toilet wash basins achieve a hot water temperature of 41oC Within 1 minute 22nd November Finance/IT Policy Compliance Reference : Information Security “Secure Media Handling and Disposal Standard” – p 12. Confirm your property meets disposal policy requirements for Proprietary Highly Confidential Data This business and guest related information of the highest level sensitivity. If Highly Confidential Data is disclosed, it could result in financial loss, violation of privacy and other regulatory laws, and negative publicity. 23rd November Sustainability TRACKING REPORTING UpDATE YOUR Energy Audit Action Plan Why is this Initiative Important? In 2010, Starwood established a commitment to reduce energy use by 30% and water use by 20% by the year 2020. To meet these energy and water reduction goals, each hotel will need to target efficiency measures that are specific to the conditions and opportunities present at that hotel. Energy and water audits performed by qualified, third-party auditors will help hotels identify these custom opportunities and develop an action plan