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Chapter 1
Track01 P4
Gloria: Good afternoon Mr. Carson. Thank you very much for taking
the time to speak with me.
Mr. Carson: I always make time for my best workers, Gloria. Please have a
seat. What can I do for you today?
Gloria: Well, as you know, I have been working here for about fifteen
years now. I really like this company, my job is interesting,
and the working conditions are generally pretty good.
Mr. Carson: Im glad you feel that way. Whatever we can do to make our
workers happy is important to us.
Gloria: Well, now that you mentioned it, there is one thing that
would make my life a little easier.
Mr. Carson: Yes?
Gloria: I havent had a raise in more than four years. And with
inflation, its really getting tough to make ends meet.
Mr. Carson: Four years you say? Hmm.
Gloria: Yes. And in that time, I have had at least three performance
reviews that have all been excellent. You say Im doing a great
job here, and I think my good work should be rewarded.
Track02 P5
Example:
I am outraged. I have been to three different departments and each time Ive
been told that I had to go elsewhere. I am not moving from this line until I get
this registration problem solved.
EXERCISE Directions: Listen to the following speakers, and then circle the words that you feel might be true about them.
1. Oh, man, I knew he was going to spring one on us today. I had to work
last night and didnt have time to hit the books. Now, Ive blown it.
2. Im sorry. You finish? I can take away? More to drink? Thank you.
3. Excuse me, I was wondering if I could get my money back. You see, I had
to drop this class last week because of a work conflict, so I wont be
needing it this semester. It was new when I got it, and I havent put any
marks inside.
4. Leslie: So then Alice said, What do you mean he has a baby? And Fred
said, Hes got two kids; hes been married for five years! Well,
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