Training and Developing Employees（培训和发展员工课件）.pdf

Training and Developing Employees 9031522 劉又菁 9031525 陳聖傑 Chapter Outline • Orienting Employees • The Training process • Training Techniques • Training for Special Purposes • Managerial Development and Training Techniques • Evaluating the Training Effort Orienting Employees • Employee orientation A procedure for providing new employees with basic background information about the firm. • Socialization • Orientation Programs (Figure 7-1) • Orientation 1.HR specialist 2.New supervisor The Training Process • Introduction • The Five-Step Training and Development Process • Training and Learning • Legal Aspects of Training • Training Needs Analysis Introduction • Training The methods used to give new or present employees the skills they need to perform their jobs. • Why the training business is booming The Five-Step Training and Development Process 1.NEEDS ANALYSIS(需求分析) 2.INSTRUCTIONAL DESIGN(教材設計) 3.VALIDATION(確認) 4.IMPLEMENTATION(執行) 5.EVALUATION AND FOLLOW-UP(評估及追蹤) •REACTION •LEARNING •BEHAVIOR •RESULTS Training and Learning • Training is a learning process. • Suggestion 1.Meaningful 2.Easy to transfer 3.Motivate the trainee 4.Effectively prepare the trainees Legal Aspects of Training • Equal employment laws • Negligent training 1.情形 2.預防措施 •確定應徵者是否真的具備其宣稱的技能與經驗 •多方面訓練 •有保護第三人健康安全的程序 •評估訓練活動 Training Needs Analysis • To determine what training is required • Two main ways to identify training needs 1.Task analysis(特別適用於決定新進職者的訓練需求) 2.Performance analysis(評估在職員工績效) • Other technique ex:observations,questionnaire surveys Task Analysis:Assessing the Training Needs of New Employees • 用途:to determine the traini