机动车销售和维修-澳大利亚消费者法行业指南.pdf

Motor vehicle sales and repairs An industry guide to the Australian Consumer Law This guide was developed by: • Access Canberra, Australian Capital Territory • Australian Competition and Consumer Commission • Australian Securities and Investments Commission • Consumer Affairs Victoria • Consumer, Building and Occupational Services Tasmania • New South Wales Fair Trading • Northern Territory Consumer Affairs • Queensland Office of Fair Trading • South Australia Consumer and Business Services • Western Australia Department of Mines, Industry Regulation and Safety, (Consumer Protection) Copyright Commonwealth of Australia 2018 ISBN 978-0-642-74919-2 This publication is available for your use under a Creative Commons By Attribution 4.0 Australia licence, with the exception of the Australian Consumer Law logo, photographs, images, signatures and where otherwise stated. The full licence terms are available from the Attribution 4.0 Unreported licence page on the Creative Commons website. Use of Commonwealth material under a Creative Commons By Attribution 4.0 Australia licence requires you to attribute the work (but not in any way that suggests that the Commonwealth endorses you or your use of the work). Material used ‘as supplied’ Provided you have not modified or transformed the material in any way, then the Commonwealth prefers the following attribution: • Source: Commonwealth of Australia Derivative material If you have modified or transformed the material, or derived new material in any way, then the Commonwealth prefers the following attribution: • Based on the Commonwealth of Australia material Inquiries regarding this licence and any other use of this document are welcome at: Manager Communications The Treasury Langton Crescent Parkes ACT 2600 Email: medialiaison@treasury.gov.au CONTENTS Introduction 4 Consumer guarantees on vehicl