《酒店服务英语》——07 Room Cleaning 清扫服务.pptx

Unit 7 Room Cleaning 清扫服务主讲人：灵犀地Section A Warming Up1. Look at the pictures. What are they doing? Section A Warming Up2. What does the room cleaning service include?Section B DialoguesDialogue 1Housekeeper: Housekeeping, may I come in?1Guest: Come in, please.Housekeeper: Good morning, sir.Guest: Good morning.Housekeeper: Can I do the housekeeping for you now?2Guest: Could you wait for a moment?31. May/Can I come in? 我能进来吗？2. Can I do the housekeeping for you now? 现在我能为您清理房间吗？3. Could you wait (for) a moment? 请稍等一下好吗？= One moment, please. Housekeeper:Of course.4Guest: OK. You can tidy up now. Besides, bring me a bottle of orange juice, please.Housekeeper: Yes, anything else?5Guest: No, thanks.Housekeeper: I’m always at your service.6Guest: Thanks.tidy adj. 整齐的，整洁的v. 整理，使整洁beside prep. 旁边besides prep. 除……之外（包括）except prep. 除……之外（不包括）Besides Tom, Mary also went to see the film. 除了汤姆，玛丽也去看电影了。All of us went to see the film except Tom. 除了汤姆，我们所有人都去看电影了。4. Of course. = Sure. = Certainly. 当然。5. Anything else? 还有别的事吗？6. Im always at your service。我随时乐意为您服务。Dialogue 2Housekeeper: Housekeeping, may I come in?Guest: Come in, please.Housekeeper: I’m sorry to disturb you, but may I clean the room now?7Guest: Well, I’m a little tied up now.8Housekeeper: Shall I come back later, sir?9 Guest: In an hour. disturb v. 打扰be tied up 很忙的What time would you like me to come back?107. Im sorry to disturb you, but may I clean the room now? 很抱歉打扰您，我现在可以清理房间吗？8. Im a little tied up at the moment. 我现在有点忙。9. Shall I come back later, sir? 那我过会儿再来可以吗？10. What time would you like us to come back? 您看我什么时候来合适呢？（An hour later）Housekeeper: Sir, is it convenient to clean the room now?11Guest: Sure. I’ve just taken a bath, and it’s quite a mess.12 Could you tidy up the bathroom first?13Housekeeper: Right away. I’ll clean the toilet bowl, washbasin and tub, then place some fresh towels in there.convenient adj. 方便的，便利的convenience n. 方便，便利mess n. 混乱，杂乱What a mess! 真是一团糟！11. Is it convenient to clean