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管理信息系统(英文版·第7版)戴维·克伦克-kroenke_emis7e_inppt_ce14.pptxVIP

管理信息系统(英文版·第7版)戴维·克伦克-kroenke_emis7e_inppt_ce14.pptx

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Data BreachesChapter Extension 14 Study QuestionsCopyright ? 2017 Pearson Education, Inc.Q1: What is a data breach?Q2: How do data breaches happen?Q3: How should organizations respond to data breaches?Q4: What are the legal consequences of a data breach?Q5: How can data breaches be prevented? Q1: What is A Data Breach?Copyright ? 2017 Pearson Education, Inc.Data breach Unauthorized person views, alters, or steals secured data1+ billion people affected in past 5 years, 75% of breaches happened in USAverage cost of a single data breach $3.5 millionAverage costs per stolen recordHealthcare ($359), Pharmaceutical ($227Communications industries ($177) Education ($294)Financial ($206) Costs of Handling a Data BreachDirect CostsNotificationDetectionEscalationRemediationLegal fees and consultation Indirect Costs Loss of reputation Abnormal customer turnoverIncreased customer acquisition activities Additional $3.3 million per incident in USCopyright ? 2017 Pearson Education, Inc. What Are the Odds?More likely to lose smaller amounts of data than larger amounts of data22% chance of losing 10,000 records over any 24-month period1% chance of losing 100,000 records over same periodCopyright ? 2017 Pearson Education, Inc. Well-known Data BreachesCopyright ? 2017 Pearson Education, Inc. Why Do Data Breaches Happen?67% are hackers trying to make money from:Personally identifiable information (PII) Names, addresses, dates of birth, Social Security numbers, credit card numbers, health records, bank account numbers, PINs, email addressesRogue internal employeesCredit card fraud, identity theft, extortion, industrial espionageCopyright ? 2017 Pearson Education, Inc. Q2: How Do Data Breaches Happen?Attack vectorsPhishing scam Trick users into donating funds for a natural disaster Exploit new software vulnerabilityCopyright ? 2017 Pearson Education, Inc. Hitting TargetLost 40 million credit and debit card numbers to attackers (Dec. 18, 2013)Less than a month later, announced additional 7

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