护理论文8篇：临床护生对护理服务补救体系的认知与教学对策研究 .docVIP

护理　8篇 内容提要： ? 临床护生对护理服务补救体系的认知与教学对策研究 ? 细节护理对控制口腔诊疗感染的效果分析 ? 临床护理路径对甲状腺癌手术治疗患者心理状态及护理质量的影响 ? 多平面低温，等离子射频消融术治疗中重度阻塞性睡眠呼吸暂停低通气综合征的术后护理 ? 儿科护理的隐患因素及防范措施 ? 综合性健康教育对维持性血液透析患者依从性的影响 ? 肝硬化食道静脉曲张破裂出血病人护理体会 ? 负压闭合技术对延期愈合手术切口患者愈合效果的影响 全文共29561 字 临床护生对护理服务补救体系的认知与教学对策研究 韦燕萍 谭海梅 高铭云 刘柳芳 曾艳 摘要目的：了解实习护生对护理服务补救体系的认知现况，分析其影响因素并提出对策。方法：采用自行设计的问卷对292名护生进行调查，对调查结果进行分析并探讨对策。结果：护生对护理服务补救体系认知不良；在失误类型方面认为最易发生是护理技术失误（43.15%），护患沟通失误（35.27%）；护生对护理服务补救知识需求普遍较高，其中需求　的是补救技巧（34.93%）及补救方法（30.48%）。结论：对护生进行护理服务补救教育迫在眉睫，应将学校教育与临床护理教学有机地衔接，开展形式多样的服务补救教育，有侧重点地加强服务补救技巧及方法培训，以提高其应对能力。 关键词：护生；护理失误；服务补救；认知；护理教育 Study on cognition and teaching strategies of nursing service recovery system in clinical nursing students WEI Yan-ping， GAO Ming-yun，LIU Liu-fang，et al TAN Hai-mei (Department of Nursing，Guangxi University of Science and Technology，Liuzhou545005) AbstractObjective：To understand the cognitive status of nursing service remedying system practice of nursing students，and analyze the influencing factors and countermeasures. Methods：A self-designed questionnaire on 292 students，analyzed the survey results and countermeasures. Results：The nursing students on nursing service remedying system cognitive side；that happens the most easily were nursing errors in the error types (43.15%) and the nurse patient communication failures (35.27%).Nursing students on nursing service remedying knowledge requirement was relatively high，the demand of the highest recovery were techniques (34.93%) and remedial method (30.48%). Conclusion：The nursing service remedial education should be imminent，school education and clinical nursing teaching organically link，services remedial education in various forms，focus on strengthening the service recovery techniques and methods of training，to enhance their ability to cope. Key wordsNursing students；Nursing error；Service recovery；Cognition；Nursing education 随着　的进步与生活水平的提高，人们对医疗护理服务的要求也越来越高。由于护理工作的特殊性，其服务对象为多元　人， 加上护理工作具有高技术性、高接触性及复合性等特点［1］，导致了护理人员在工作中难免会出现服务失误，令患者不满甚至引发投诉。近年来