视听语言障碍旅客类型及服务.pptx

Special?Passengers?Service特殊旅客Categories and Service of Deaf/Mute/Blind Passengers ?视听语言障碍（聋哑盲）旅客类型和服务Who belongs to Deaf/Mute/Blind passengers ?哪些旅客属于视听语言障碍（聋哑盲）旅客? Blind Passengers 视力障碍（盲人）旅客 Hearing Impaired Passengers 听力障碍（耳聋）旅客 Deaf-Mute Passengers 听力语言障碍（聋哑)旅客Blind Passengers 视力障碍（盲人）旅客Passengers with defects in both eyes or who have lost their eyesight (does not include passengers with eye diseases).双目有缺陷、失明的旅客。（不包括眼睛有疾病的旅客）Hearing Impaired Passengers听力障碍（耳聋）旅客 Passengers whose ability to sense or understand sounds is partially or completely reduced (passengers with an advanced hearing impairment are known as deaf passengers). 感测或理解声音能力完全或部分降低的旅客。（深度的听觉障碍称为聋人旅客）Deaf-Mute Passengers听力语言障碍（聋哑）旅客Passengers who are unable to speak due to hearing impairment in both ears (does not include passengers with ear diseases or poor hearing).因双耳听力缺陷而不能说话的旅客。（不包括耳朵有疾病或听力弱的旅客）Carry-on disabled-aid appliances of Disabled Passengers 可随身携带的残疾人救助用具Physically disabled身体残疾Walkers助行类Crutches, collapsible wheelchairs, artificial limbs拐杖、折叠轮椅、假肢Deaf听力障碍Hearing-aids助听类Cochlear implants, hearing aids人工耳蜗、助听器Blind视力障碍Tactile sticks盲杖类Visual aids, blind glasses视觉辅助设备、盲人眼镜Blind视力障碍Tactile sticks盲杖类Visual aids, blind glasses视觉辅助设备、盲人眼镜Rules for Service Dogs服务犬乘机规定The blind / deaf-mute passengers who need to bring service dogs into the cabin shall submit the application at the time of reservation and not later than 48 hours before the departure time of the flight.需携带服务犬（导盲犬/导听犬）进入客舱的盲人/聋哑旅客应在定座时提出，一般不得晚于航班离站时间前48小时。Passengers with service dogs can enjoy all kinds of preferential fares like ordinary passengers, and do not need to pay any extra fees for the service dogs they carry. 携带服务犬的旅客可和普通旅客一样享受各种优惠票价，并且无需为所携带的服务犬支付任何额外费用。 Before boarding, put on the mask and pull rope for the service dog. Do not occupy the seat and let it run freely. With the consent of relevant passengers within the range of activities on board, the service dog can be removed from the mask. 在登机前为 服务犬戴上口罩并系上牵引绳索, 不得