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General Colin PowellChairman (Ret), Joint Chiefs of StaffA Leadership Primer第一页,共二十一页。
LESSON 1Being responsible sometimes means pissing people off.Good leadership involves responsibility to the welfare of the group, whichmeans that some people will get angry at your actions and decisions. Itsinevitable, if youre honorable. Trying to get everyone to like you is a signof mediocrity: youll avoid the tough decisions, youll avoid confronting thepeople who need to be confronted, and youll avoid offering differentialrewards based on differential performance because some people mightget upset. Ironically, by procrastinating on the difficult choices, by tryingnot to get anyone mad, and by treating everyone equally nicely regardlessof their contributions, youll simply ensure that the only people youll windup angering are the most creative and productive people in the organization.第二页,共二十一页。
LESSON 2The day soldiers stop bringing you their problems is theday you have stopped leading them. They have either lostconfidence that you can help them or concluded that youdo not care. Either case is a failure of leadership.If this were a litmus test, the majority of CEOs would fail. One, they build somany barriers to upward communication that the very idea of someone lowerin the hierarchy looking up to the leader for help is ludicrous. Two, thecorporate culture they foster often defines asking for help as weakness orfailure, so people cover up their gaps, and the organization suffers accordingly.Real leaders make themselves accessible and available. They show concernfor the efforts and challenges faced by underlings, even as they demand highstandards. Accordingly, they are more likely to create an environment whereproblem analysis replaces blame.第三页,共二十一页。
LESSON 3Dont be buffaloed by experts and elites. Experts oftenpossess more data than judgment. Elites can become soinbred that they produce hemophiliacs who bleed to deathas soon as they are nicked by the real world.Small
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