外贸商务通沟通话术.doc

商务通客户沟通话术 打招呼 你好，这里是**，请问有什么可以帮您？ Hi,this is **, what can i do for you? 欢迎您访问我们网站，有什么可以帮您吗？ Welcome to visit our website, can i help you? 您好，您想了解哪种产品？产品1, 产品2, 产品3还是其他的？ Hello, which product do you want to know? 产品1, 产品2, 产品3 or others? 作为一个23年**生产商，有什么可以帮您的？ As a 23 years **manufacturer, what can i do for you? 联系方式 知道了，谢谢!我能给您发送一些详细资料供能参考吗？ Got it,thanks! may i have your email address for sending our detail for you reference? 为了方便快捷地进行交谈，请给我您的whatsapp吗？ 谢谢！ For quickly and convenient talk,may i have your whatsapp? Thanks! 可以告诉我您的电话么？我们需要的时候打给您 Could you leave me your Phone No.? So that we can call you while needed. 您有Skype, Whatapp, Wechat 么？方便我们在线沟通. Do you have Skype, Whatsapp, or Wechat? So we can chat online. 三，确认需求 尺寸是怎样的 How about size? 您需要多少？ How many do you want? 我们可以根据您的要求定制产品规格。 We can customize the specification of products as your requirement. 好的，您能提供您的货物图片供我们的工程师确认吗？ 谢谢！ Ok,could you offer your goods pictures for our engineer confirm? Thanks! 四：客户/名字 我叫**，请问你叫什么名字？ My name is**,and may i have your name? 您的公司名称是？ What is your company name? 五，公司介绍 我厂是**的领先专业制造商，拥有22年的经验。 Our factory is a leading professional manufacturer for ** with 22 years experience. 我们的产品是产品1, 产品2, 产品3，产品4和其他产品。您对哪个感兴趣？ Our products are 产品1, 产品2, 产品3，产品4 and other products.Which one are you interested in? 本厂具有价格优势的优质XX，广泛用于**。? Our factory have high quality XX with competitive price, widely use for **. 六、送货方式 是的，我们可以根据您的需要和质量通过海运或TNT发送给您 yes we can sent to you by sea or TNT according to you need and the quantity . 七，结束语 好的，我们的销售经理会尽快答复您，请注意检查您的电子邮件。 谢谢！ Ok, Our sales manager will reply you ASAP, pls pay attention to check your email. thanks! 希望我们能有进一步的合作！ Hope we can have further cooperation! 非常感谢您访问我们的网站，我们的业务经理会尽快给您联系。 Thanks very much for visiting our website, our sales manager will contact with you ASAP. 非常感谢您的询盘，祝您有美好的一天。 Thanks very much for your inquiry, have a nice day. 非常感谢您的精彩讲话，我们的销售经理将尽快与您联系。 Thanks very much for your nice talk, our sales manager will contact with