电话调研报告模板英语作文.docx

Telephone Survey Report Template Introduction This report presents the findings of a telephone survey conducted to assess customer satisfaction with our company’s products and services. The purpose of this survey was to measure how well our company is meeting the needs and expectations of our customers. A total of 500 respondents were interviewed over two weeks. Survey Methodology The survey was conducted using a structured questionnaire that was administered via telephone interviews. The questionnaire consisted of 10 questions that covered a range of topics related to customer satisfaction. The questions were designed to elicit both quantitative and qualitative feedback from the respondents. Survey Results Question 1: Are you satisfied with the overall quality of our products and services? Yes: 85% No: 15% Response: The majority of respondents are satisfied with the overall quality of our products and services. Question 2: How satisfied are you with the customer service you have received? Very Satisfied: 60% Somewhat Satisfied: 30% Neutral: 5% Somewhat Dissatisfied: 3% Very Dissatisfied: 2% Response: The majority of respondents are very satisfied with the customer service they have received. Question 3: How would you rate our products and services compared to our competitors? Better: 50% About the Same: 35% Worse: 15% Response: Half of the respondents believe that our products and services are better than our competitors. Question 4: How likely are you to recommend our products and services to others? Very Likely: 75% Somewhat Likely: 20% Neutral: 3% Not Likely: 2% Response: The majority of respondents are very likely to recommend our products and services to others. Question 5: How often do you use our products and services? Daily: 20% Weekly: 35% Monthly: 25% Occasionally: 20% Response: The majority of respondents use our products and services on a weekly basis. Question 6: How important is the price of our products and services to you? Very Important: 40% Somewh