异常管理完整版.ppt

异常管理Abnormality Management 异常管理 Abnormality Management 什麼是异常：违反标准化作业 why Abnormality: A violation of standard operations 什麼叫异常管理：及时地发现异常，并立即作出响应 Abnormality Management: The ability to see and respond to the abnormality in a timely manner 实施步骤 Steps To Implementation 制定标准 Establish the standard 实施精益生产系统的措施 Implement LPS measures 及时管理异常 Manage abnormality in a timely manner 制定标准 Establish the Standard 标准化作业措施 Standard Operations Measures 快速响应 Rapid Response 管理異常的七種工具 Continue Improvement - 5 Why？持续改进 5 Why？ 一个管理“生命中的一天” “A Day In the Life Of a manage” 行政管理 / 会议 Administration / meetings – 10% 授课 / 培训 Teaching / training – 30% 评审 Audit – 10% 物料管理 Material management – 10% 改善活动 Improvement activities – 40% 为何您的日常工作不能如此呢？Why can’t your day look like this? 8 - * ? 2005TBM Consulting Group, Inc. All Rights Reserved. MDI Time Based Management ? 2005 TBM Consulting Group, Inc. All Rights Reserved. MDI TBM Consulting Group, Inc. is the sole licensee of LeanSigma, a service mark of Maytag Corporation. 三个产品型号 3 Product Models, 三份标准化作业表 3 Standard Operation Sheets 1 2 3 4 5 6 原料 RM 成品 FG A C B 8–9 30 15 30 15 9–10 30 16 60 31 10–11 25 18 85 47 11–12 30 23 115 70 12:30–1:30 30 27 145 97 1:30–2:30 30 27 175 124 2:30–3:30 25 25 200 149 3:30–4:30 30 29 230 178 新工作次序培训 Training new work sequences 2号工人超过节拍时间 Operator #2 over takt time 新型号产品更改生产线 (10分钟) Line change for new model (10 minutes) 送错零件给新型号产品生产线 (8分钟) Wrong parts delivered for new model (8 minutes) 工人午餐回厂迟到 (4分钟) Workers late returning from lunch (4 minutes) 冲压零件品质问题 (停产5分钟) Quality problem at press – line stop (5 minutes) 没有明显问题 No significant problems 班尾清洁 (2分钟) End-of-shift cleanup (2 minutes) 每小时 Hourly 累积 Cumulative 时间 Hour 备注/停机 Comments / Downtime 每小时记录表 Hour -By-Hour Chart 目标 实际 目标 实际 改善公报 问题 行动 负责人 时间 结果 拿取工具 制作柄把 安装好柄把 零件展示 设计箱子/支架 冷却架影响 流动 重新放置冷却架 维修组 今晚 质量