组织行为学精要第十版chapter5-motivation-concepts.ppt

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组织行为学精要第十版chapter5-motivation-concepts.ppt

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5-1EssentialsofOrganizationalBehavior,10/eStephenP.RobbinsTimothyA.JudgeChapter5MotivationI:BasicConcepts

5-2Afterstudyingthischapter,youshouldbeableto:Describethethreekeyelementsofmotivation.Identifyfourearlytheoriesofmotivationandevaluatetheirapplicabilitytoday.Compareandcontrastgoal-settingtheoryandself-efficacytheory.Demonstratehoworganizationaljusticeisarefinementofequitytheory.Applythekeytenetsofexpectancytheorytomotivatingemployees.Explaintowhatdegreemotivationtheoriesareculturebound.

5-3WhatIsMotivation?Theprocessesthataccountsforanindividual’sintensity,direction,andpersistenceofefforttowardattainingaorganizationalgoalIntensity–theamountofeffortputforthtomeetthegoalDirection–effortsarechanneledtowardorganizationalgoalsPersistence–howlongtheeffortismaintained

5-4EarlyTheoriesofMotivationMaslow’sHierarchyofNeedsTheoryMcGregor’sTheoryXandTheoryYHerzberg’sTwo-Factor(Motivation-Hygiene)TheoryMcClellan’sTheoryofNeeds(ThreeNeedsTheory)

5-5Maslow’sHierarchyofNeedsTheorySelf-ActualizationEsteemSocialSafetyPsychologicalUpperLower

5-6DouglasMcGregor’sXYInherentdislikeforworkandwillattempttoavoiditMustbecoerced,controlledorthreatenedwithpunishmentViewworkasbeingasnaturalasrestorplayWillexerciseself-directionandself-controlifcommittedtoobjectivesTheoryXTheoryY

5-7Hertzberg’sTwo-FactorTheoryQualityofsupervisionPayCompanypoliciesPhysicalworkingconditionsRelationshipsJobsecurityHygieneFactorsDissatisfiedNotDissatisfiedPromotionalopportunitiesOpportunitiesforpersonalgrowthRecognitionResponsibilityAchievementMotivationFactorsSatisfiedNotSatisfied

5-8McClellandsTheoryofNeedsNeedforAchievement(nAch)ThedrivetoexcelNeedforPower(nPow)TheneedtomakeothersbehaveinawaytheywouldnothavebehavedotherwiseNeedforAffiliation(nAff)Thedesireforfriendlyandclose