Luggage Service when Guest Arrives客人抵店行李服务.pptx

LuggageServiceatGuestArrives

客人抵店行李服务

一、Lead-InBasicknowledgeDiscussionWhatdoesabellmandoeveryday?

二、LearningTaskSituationalDialogue:GuestArrivesScene:Judyarrivesatthehotelandwantstostorehersuitcase.Theconciergeofferhelp.

(一)WorkingProcedures1.Greettheguest2.Offerbaggageservice:putthesuitcaseinstorage;makeouttheclaimtag;open24hoursaday;4.Extraservice;5.Endup

(二)UsefulWordsandPhrasesget/take/bringv.拿/拿（走）/拿（过来）rollaboard拉杆箱suitcase手提箱briefcase公文包backpack双肩书包fragilea.易碎的valuablen.贵重物品

(二)UsefulWordsandPhrasesluggagetrolley行李车luggagecartstoragen.寄存putsth.instorage=storesth.寄存……claimtag寄存牌

(三)UsefulExpressions1.MayIhelpyouwithyourbags?我可以帮您提行李吗？2.I’llbringthesuitcaseforyou.我帮您拿手提箱吧。3.I’llmakeouttheclaimtagforyou.我会为您填写寄存牌的makeout表示“填写”4.WhattimecanIgettheluggagebackinthemorning?明早什么时候我可以取回行李？

UsefulExpressions5.Weareopen24hoursaday.我们一天24小时/全天有人当班。6.MayIaskwhattimeyourflightisandwhichairport?请问您的航班时间和机场？7.Wecanarrangeforataxitotakeyouthere.我们可以安排出租车带您去那。Wecanarrangeforataxitotakeyoutotheairport.我们可以安排出租车带您到机场去。

(四)MoreUsefulExpressions1.Howmanypiecesofluggagedoyouhaveinall?2.Letmecarrytheluggageforyou.3.Isthereanythingvaluableorfragileinyoursuitcase？4.Letmegetaluggagecartforyou.5.Weofferround-the-clockservice.Youcanclaimyourluggageatanytime.

三、ListeningComprehensionListenandWrite(omission)

四、ActivityNewTask:CreatethedialogueandactoutScene:Aguestarrivesatthehotelandasktheconciergetoputhissuitcaseinstorage.

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