《民航英语视听说》课件——3.2.4 Task 4 Special passengers service特殊旅客服务.pdfVIP

VocationalEducation

AviationService

CivilAviationEnglishVideoCourse

（民航英语视听说）

Outcomes

Afeterlearning,youareableto

-mastertheelementsofSpecialpassengersservice

-identifythecorewordsofWords/Phrases/SentencePatterns

-learntomakeaconversation

Contents

01Leading-in

02Vedio-watching

03Listeningandspeaking

04Practice

05Aviationknowledge

01lead-in

Task1ListeningPractice

Whiletheplaneistakingoff,Echofeltpainfulinherearssuddenly

butshedidn’tknowhowtodowith.“Theearacheiskillingme.”shecried.

02listen

AdialoguesatthecustomhousebetweenEchoanda

clerk:

CC:Didyoupressthecallbutton,Madam?Whatsthematter?

P:Well,theearacheiskillingme!

CC:Oh,Imsorrytohearthat!Thepaininyourearsisduetoachangeinair

pressure.Thesymptomiscommonduringtheflight;youcanjusttrychewinggumsor

swallowingtorelievetheearache.

P:Yes,Iknowthat.Ihavetriedthismanytimes,butitdoesnotworkatall.Oh,my

god.airsickwhatseriousearacheitis!

CC:Youknow,sometimes,whenyourbodyisnotingoodcondition,itwillbeeasier

togetairsickness.Well,letmetellyouanotherwaytorelieveyourearache.Firstly

youcandrawadeepbreath,thenstopyournosewiththefingersandtrytoblowyour

nose.Likethis,howareyoufeelingnow?

P:Oh,yeah,itseemseffective.Thankyouverymuch.

03Speaking

Airlinesshowspecialcourtesyandspecialcareforthosespecialpassengersin

considerationoftheirneedsduringairtransportprocess.

Asflightattendants,wearesupposedtoprovideconsiderateservicefortheelderly,the

sick.thehandicapped,unaccompaniedminors,pregnant