酒店交际英语 教案Unit 7 Making a Wake-up call Service.doc

课堂教学教案

课题

Unit7MakingaWake-upCallService

课时

4

课型

New

教学目的

Afterlearningthisunit,studentsshouldbeableto:

1.Handlewake-upcall

2.Takeaphonecall

教学重点

难点

Keypoints:1.LettheSsknowthelearningobjectivesofthisunit;

2.HelptheSsunderstandtheunitasawholeandknowsomebackgroundknowledgerelatedtowake-upcallservice;

3.GuidetheSsusefreelytheexpressionsandsentencepatternsofmakingawake-upcallservice

Difficultpoints:HavetheSstounderstandanduseSOPformakingawake-upcallserviceandmakeadialogueunderagivensituation.

教学方法

Approaches:Communicativelanguageteaching,InteractiveTeaching,Task-basedteaching

教学步骤

1．导入2．新授3．小节4．作业5．课后记

备注

TeachingProcedures

Step1.Warm-upandRevision(10’)

A.GreetingstoSsandtalkfreelywiththeSstostarttheclass.

B.Makearevisionofpreviouslesson.Askseveralstudentstorecallthevocabulariesandsentencespatternsandmakeadialogueunderagivensituationaccordingly.

C.Introducingthegeneralteachingplanofthisunit.

Step2.Leadin(10’)

A.PictureShowDiscussion

Lookatthepictures.Pleasedescribethepictureswithyouownwords.Herearesomeclues:

a.Whatistheman/womandoing?

b.Wheredoyouthinktheyareworking?

c.Atwhichpositiondotheyprobablyserve?

d.Canyouimaginewhattheyaretalkingaboutonthephone?

e.Trytomakeastorythroughthesepicturesgiven.

B.ListenandDiscuss

Listentoaconversationandseewhathappenedonthephone.Thinkofthefollowingquestionsandthenhaveadiscussion.

a.Asahoteloperator,whatkindofinformationdoyouneedfromtheguestsfortakingawake-upcallservice?

b.Whatproceduresshouldyoufollowwhilemakingawake-upcallservice?

Step3:DialogueStudy(60’)

A.BackgroundInformation

“叫醒服务”可以说wake-upcallservice，也可以说morningcallservice。

Operator（总机）提供房间电话自动叫早服务，设定叫醒时间，电话会自动拨打。

电话未接听，话务员需要人工进行电话叫醒

B.NewWordsandExpressions