高考英语应用文写作（课件）（主题：机航投诉）课件.pptxVIP

高考英语备考指南真题风向标;精选模拟优题，拓展写作主题内容，积累相关词组搭配，

______________，同时能拓展相关主题的阅读词汇搭配知识面！

假定你是李华，乘飞机从北京到伦敦旅行，到达目的地取行李时发现

行李箱破损，部分物品丢失。你与相关人员交涉无果，于是给该航空

公司写一封投诉信。内容主要包括：;3.希望尽快解决。

注意：词数80左右。

________

高级词组搭配：

1.flightnumber(航班号)

2.arrivalin(到达)

3.luggageretrieval(取行李)

4.damagedsuitcase(破损的行李箱)

5.missingitems(丢失的物品);6.negotiatewith(与…交涉)

7.tonoavail(无果)

8.writealetterofcomplaint(写一封投诉信)

9.airlinecompany(航空公司)

10.properhandling(妥善处理)

11.satisfactorysolution(满意的解决方案)

12.compensationfor(对…的赔偿)

13.emotionaldistress(情感困扰)

14.valuablepossessions(贵重物品);15.luggagetracking(行李追踪)

16.customerservice(客服)

17.immediateattention(立即关注)

18.expressmydisappointment(表达我的失望)

19.ensurethisdoesnothappenagain(确保此类事件不再发生);1.IamwritingtoexpressmydeepdissatisfactionwiththeserviceI

receivedduringmyrecentflightfromBeijingtoLondon.(我写这封信

是为了表达我对最近从北京到伦敦的航班服务的不满。);3.Iamwritingtobringtoyourattentiontheinconvenienceand

frustrationIexperiencedduetothemishandlingofmyluggageduring

myrecenttrip.(我写这封信是为了引起您对我最近旅行中行李处理不

当所带来的不便和挫折的注意。)

中间行文：;2.Despitemyrepeatedattemptstonegotiatewithyourcustomer

servicerepresentatives,Ihavenotreceivedasatisfactorysolution.

(尽管我多次尝试与您的客服代表交涉，但我仍未收到满意的解决方

案。);2.Itrustthatyouwilltakethenecessarystepstoensurethatthis

doesnothappenagaininthefuture.(我相信您会采取必要措施，确保

此类事件不再发生。);Letter1:

DearSir/Madam,

IamwritingtoexpressmydeepdissatisfactionwiththeserviceI

receivedduringmyrecentflightfromBeijingtoLondononAugust

28,flightnumberMMYZ577.Uponmyarrival,Idiscoveredthatmy

suitcasewasdamagedandseveralvaluableitemsweremissing.

Despitemyrepeatedattemptstonegotiatewithyourcustomerservice

representatives,Ihavenotreceivedasatisfactorysolution.

;Itrustthatyouwilltakethenecessarystepstoensurethatth