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软件维保服务解决方案32.pdfVIP

软件维保服务解决方案32.pdf

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    XXX局

    维保服务

    解

    决

    方

    案

    2018年

    目录

    1.项目概述···········································································································································1

    1.1.项目背景···················································································································································1

    1.2.面临的问题··············································································································································1

    1.3.维保服务范围··········································································································································2

    1.4.维保服务目标··········································································································································2

    2.维保服务方案···································································································································2

    2.1.系统日常维护··········································································································································2

    2.1.1.系统支撑软硬件的日常维护····································································································2

    2.1.2.应用系统的日常维护··················································································································6

    2.1.3.终端设备的日常维护··················································································································6

    2.1.4.维护制度建设································································································································8

    2.2.信息系统安全服务··········

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